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Whether you're booking directly, or via an OTA platform - every guest will receive the exact same.
How it works - you will be sent a private personal guest portal, to which you will need to complete - Security ID, Damage Deposit or Damage Waiver, and Guest Contract to sign - this is sent one week before your check in date.
Once this is all completed, the check in details will be sent not only via the platform or email you booked with - but also on your guest portal between 1-2 hours before the check-in time at 16:00 (4pm).
Unless requested and paid for an early check-in time, which again this will be sent 1-2 hours before the earlier check in time.
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